Privacy Policy
Last updated: June 2025
1. Introduction
Auctor ("we", "us", or "our") operates the Auctor platform, a secure digital asset escrow and settlement service. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services at auctor.net.
By creating an account or using Auctor, you agree to the collection and use of information in accordance with this policy. If you have questions, contact us at Hello@auctor.net.
2. Information We Collect
Account Information: When you register, we collect your email address, display name (username), and authentication credentials. If you sign in via a third-party provider (such as Google), we receive your name and email address from that provider.
Transaction Data: We collect information related to deals you create or participate in, including asset descriptions, price amounts, currency, deal status, and associated communications.
Communications: Messages sent through the Auctor deal chat system are stored and associated with your account and deal records.
Technical Data: We automatically collect certain information about your device and usage, including IP address, browser type, operating system, pages visited, and timestamps of interactions.
3. Authentication Providers
Auctor supports authentication via Google OAuth. When you choose to sign in with Google, we receive limited profile data (name and email) as permitted by Google's OAuth scopes. We do not receive your Google password or payment information.
Third-party authentication is governed by the respective provider's privacy policy in addition to ours. We only use the information received from authentication providers to create and manage your Auctor account.
4. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the Auctor platform
- Create and manage your account
- Process and facilitate escrow deals
- Send transactional notifications related to your deals
- Detect and prevent fraud, abuse, or security incidents
- Comply with legal obligations
- Respond to your inquiries and support requests
We do not sell your personal information to third parties.
5. Cookies and Tracking
Auctor uses cookies and similar technologies to maintain your session, remember your preferences, and understand how you use our platform.
Essential cookies are required for the platform to function, including authentication session management. You cannot opt out of these without losing access to your account.
Analytics cookies help us understand platform usage and improve our services. These may be managed through your browser settings.
6. Data Sharing and Disclosure
We do not share your personal information with third parties except in the following circumstances:
- With your explicit consent
- To comply with applicable law, regulation, or legal process
- To protect the rights, property, or safety of Auctor, our users, or the public
- In connection with a merger, acquisition, or sale of assets, subject to standard confidentiality obligations
- With service providers who assist in operating our platform, subject to appropriate data protection agreements
7. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes encrypted connections (HTTPS), secure credential storage, and access controls.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
8. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Deal records and associated messages may be retained for a longer period for dispute resolution purposes.
You may request deletion of your account and associated data by contacting us at Hello@auctor.net. Some data may be retained as required by law.
9. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right to access the personal data we hold about you
- Right to correct inaccurate or incomplete data
- Right to request deletion of your personal data
- Right to restrict or object to certain processing
- Right to data portability
- Right to withdraw consent where processing is based on consent
To exercise any of these rights, contact us at Hello@auctor.net.
10. Children's Privacy
Auctor is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you become aware that a minor has provided us with personal information, please contact us at Hello@auctor.net and we will take steps to remove such information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised date. Your continued use of Auctor after changes are posted constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: Hello@auctor.net
We aim to respond to all privacy-related inquiries within 30 days.